Working with content management systems (or component content management systems, CCMS for short) is often disparagingly referred to as "industrialized text production". As with industrial products that are practical but come in a boring and loveless design, documents from a CCMS are said to be squeezed onto the pages in a "one-size-fits-all" look in order to maximize paper [...].
What do you do when the management sets a strategy for which you are not prepared? A globally active company was confronted with this challenge. It was not an easy task to master, but not an impossible one either. A practical report from our day-to-day editorial work. The initial situation The company is a global player with a diverse [...]
What can modern product documentation look like in the age of digitalization? This question occupied the interested audience at the tecteam System Day on Thursday, September 27, 2018. Rainer Börsig, CTO of Fischer Information Technology AG, highlighted the topic in a presentation from various aspects: from information acquisition to management to the use of information. The audience [...]
Now it's getting exciting - the tekom metadata standard iiRDS was published in time for the spring conference in Koblenz. Software manufacturers will probably start implementing it now at the latest, as they can now "rely" on a standard. The consortium is growing and industry customers are joining - this is important and good, as it is the only way to ensure acceptance and [...]
A first day packed with presentations and a second day with workshops - that was the UA Reloaded in St. Leon-Rot. The conference on user assistance is a joint event organized by tekom and software manufacturer SAP. This year, everything revolved around user experience, videos, automation, virtual reality/augmented reality and artificial intelligence [...]
Two views on in-service training Here, Anja Schiel, trainee at parson AG, and Ulrike Parson, CEO at parson, report on their view of the traineeship for technical writing. parson AG is a service provider for technical communication and documentation technology in Hamburg and Berlin. From the perspective of trainee Anja Schiel, [...]
Smart - intelligent solutions - digitalization - Industry 4.0 - there is hardly an article - whether on the Internet or in print - that does not contain these terms in the headline. If products are called "smart" - e.g. smart home, smart metering, smartphone - are they automatically intelligent products? Do you need [...]
In discussions with technical writers and e-learning managers responsible for documentation, we are repeatedly asked how we see the future development of technical documentation due to the moving and audio media that are now available virtually everywhere. Can mobile or multimedia documentation replace the printed form? What added value does such documentation have? These and [...]
A note in advance: This text is not to be understood as binding legal information, but contains the personal opinion of the authors, formed on the basis of researched standards. We do not consider the content and wording of warnings in this blog post. There are two specific reasons for this blog post. One was a few years ago, [...].
Our Master's degree course in Technical Communication and Media Management has a new look with the 31st course (starting on 16.10.2017). Together with Danube University Krems, tecteam has redesigned the Master's program. Studying while working Do you want to study while working - but have doubted whether you can do it? In the field of adult education, professional [...]
