Content management systems (CCMS)
Vendor-neutral consulting | content engineering | specifications | system selection process | specialist administration | vendor networking | project management
From selection and content engineering through to implementation, tecteam provides you with advice and support throughout the entire process of introducing a content management system (CCMS).
Methodology and process model
We have developed a standardized method based on the tekom e.V. process model and supplemented by many years of acquired best practice. Our method is based on flexibly combinable basic modules and can be expanded and adapted to meet specific requirements. We rely on standards and tried-and-tested solutions and take the specific characteristics of your company into account in every phase of our consultancy.
We are not contractually bound to any system provider. Nevertheless, we have a partnership-based relationship with many of them.
Of course, we also support you in the use of your content management system. Here you will find an excerpt from our overall portfolio for three different CCMS applications:
Consulting and services
We offer you the following services to support your decision-making process:
- Analysis and definition of requirements
- Creation of a specification sheet
- Preselection of system providers
- Accompanying the supplier presentations
- Evaluation of the results
- Moderation of the selection discussion
Content Engineering
Content engineering creates the conceptual, structural and content-related prerequisites for efficient work with the future editorial system and the highest possible degree of reuse.
When setting up new structures and content for the editorial system, tecteam supports you with the following services, among others:
- Document analysis
- Standardization
- Information modeling
- Modularization
- Classification (e.g. according to PI classification)
- Metadata concepts
- iiRDS mapping
- Rule definition and guidelines
Implementation
After selecting and installing an editorial system, tecteam also supports you in setting it up. For example, we can take care of
- Basic configuration
- Definition of the information architecture in the CCMS
- Pilot projects
- Filling
Content Delivery
Content delivery summarizes methods for providing users with information in a context- and target group-oriented manner. With the web-based, modular provision of information and documents, you can offer your users a valuable service. This is because intelligent concepts for content delivery strategies save your internal and external target groups tedious searching and enable them to find the information they need with pinpoint accuracy - regardless of location, time and device used.
tecteam supports you with your content delivery project:
- Prepare content with regard to target group-specific requirements.
- Develop metadata concepts for content-related search mechanisms (e.g. faceted search).
- Develop concepts for output on mobile devices or other applications.
Editorial processes
Process analysis | Editorial guidelines | Modularization concepts | Cost optimization | Employee qualification | Outbound | Pilot projects
Organized workflows help to increase quality. In addition, content management systems (CCMS) help to maintain the workflow. Through specifications and rules, as well as the definition of work steps, throughput times can be accelerated and waiting times avoided at the same time. The more efficiently workflows are designed, the better automated documentation processes work.
Make your workflow more efficient
Unclear responsibilities, a lack of change and status concepts or inadequate rules and regulations often result in duplication of work, delays and inconsistent procedures. In order to recognize this, it is worth taking a close look at work processes. We support you with our consulting services to make your workflows more efficient:
- As-is analysis of responsibilities, change concepts, status concepts and rules and regulations in the editorial process
- Optimize tasks and work steps in the editorial process
- Document the workflow and quality criteria in an editorial guideline or map them in the workflow module of your editorial system.
Automate documentation processes
Reducing manual routine activities through automated documentation processes gives your employees valuable time and more freedom for other tasks.
From successful customer projects, tecteam knows the possibilities and methodology for networking systems (ERP, PIM, CCMS) as well as the requirements for automated processes. Our services include
- Process analysis
- Concept for automated documentation creation, e.g. from parts list, SML (material characteristics list) or type code
- Specification
- Project management (editorial)
Text creation and terminology work
Terminology management | Terminology tools | Translation memory tools
Consistent terminology and understandable, concise language are important foundations for high-quality technical documentation and translations.
Support in editorial preparation
We support you in creating translation-ready, functionally and formally correct texts in documents, systems and software with the following services, among others:
- Analyze texts and language patterns.
- optimize texts according to technical language, structural, functional and stylistic aspects.
- Shorten and edit texts.
- Develop and apply language rules.
- Introduce standards and regulations for text creation.
- Conduct training courses for beginners in professional writing.
Our consulting services also cover the following topics:
- Use of tools for author support
- Proofreading and editing
- Text creation with special requirements, e.g. GUI texts
Terminology work
The ideal time for terminology work is the moment when knowledge is created. The earlier you start working on terminology, the greater the benefits. tecteam supports you with these services:
- Check the consistency of your texts and make suggestions for optimization.
- Teach terminology basics and introduce practical terminology work.
- Use conceptual systems for ontologies and taxonomies.
- Develop data categories for your terminology management.
- Demonstrate the possibilities of tool-supported terminology work.
CE process and EU directives
Legal requirements | CE marking | Risk assessment | Ignition hazard assessment | Normative requirements | Conformity assessment | Declaration of conformity
tecteam provides you with expert support on the path to CE marking. In addition to seminars, training and advice on all aspects of the CE process and EU directives, we support you in carrying out the risk assessment in accordance with the EC Machinery Directive (2006/42/EC) and the ignition risk assessment in accordance with the EU Explosion Protection Directive 2014/34/EU as well as in the preparation of operating instructions.
Our consultants are members of standardization committees and sought-after lecturers at events organized by relevant trade associations.
Consulting
tecteam advises you through the entire CE process: from the classification of your products to the EU directives to the safety-oriented analyses to the declaration of conformity. We show you how the risk assessment can be implemented in a targeted manner.
And if you are planning to set up a corresponding position for your company (e.g. CE coordinator), we will support you in establishing it.
Service
- Create risk assessments for products of all kinds.
- Create ignition hazard assessments in accordance with ATEX 2014/34/EU.
- Evaluate existing documents in the CE area with regard to legal conformity.
- Optimize documents and processes in the CE environment.
- Evaluate process sequences (from the risk assessment to the warning notice in the operating instructions).
- Implement and fill in risk assessment software.
Seminars and training courses
The seminar covers all topics relating to the implementation of the EC Machinery Directive and the EU Explosion Protection Directive (ATEX):
tecteam offers you these and other topics as in-house events, tailored to the needs of your company.
