Personalities and their impact on CCMS implementation In the article Successful CCMS implementation: These are the aspects you need to pay attention to, we described people as a decisive factor in the implementation process. This article takes a closer look at the personality traits that turn employees into brakemen, skeptics or resisters and what impact personal sensitivities have on the implementation process.
By definition, technical communication deals with the creation and provision of information products for the safe, efficient and effective use of products (technical systems, software, services). First and foremost, this refers to records and documents that a product manufacturer provides to the outside world: Operating instructions, user manuals, service manuals, installation manuals, software manuals or online help. For the creation of these [...]
Dortmund is already regarded by experts as the Silicon Valley of the Ruhr region. Where once coal and steel provided people with bread and butter, bits and bytes have taken their place. Sebastian Brinckmeyer in conversation with our Managing Director Volker Granacher Presenter Sebastian Brinckmeyer himself comes from the media industry and is a career changer [...]
A digression inspired by the tekom 2021 annual conference "Dear female readers, you are included" ... What was considered a practicable solution a few years ago to explain the use of the generic masculine in the text that follows is now increasingly understood as a way around inclusive language. One thing is certain: there is no getting around the issue, even [...]
Issue date: November 2021 DIN EN ISO 25649-2: Floating leisure articles for use on and in water - Part 2: Consumer information A new draft of the DIN EN ISO 25649-2 standard was published in November. The standard deals with all forms of information for users of floating leisure articles. These can be inflatable objects in the form of [...]
In May of this year, a new Electrical and Electronic Equipment Act (ElektroG) was passed, which will come into force on January 1, 2022. The aim of the new version is to further reduce electronic waste and improve sortability. Manufacturers are obliged to make certain parts of electrical items easier to separate (easily and non-destructively). This primarily concerns batteries [...]
Current challenges in technical documentation and solutions with DOCUFY products On Friday, October 8, 2021, interested parties met for the second tecteam System Day this year. Due to the ongoing difficult coronavirus situation, the event was once again held online. This time, the focus was on the current challenges facing technical documentation and how DOCUFY [...]
Date of issue: September 2021 DIN EN IEC/IEEE 82079-1: Preparation of instructions for use - Structure, content and presentation - Part 1: General principles and detailed requirements The German translation of EN IEC/IEEE 82079-1 will be published in September. The standard deals with the principles and general requirements for product usage information. The translation is currently available [...]
With the increasing spread and growing functionality of editorial systems, at some point the meaningfulness of their names is no longer sufficient. New names are needed to differentiate the systems in terms of their growing complexity and the more advanced technologies. First beginnings When I first came into contact with database-supported software for managing text modules in 1999, I [...]
The digital transformation is fundamentally changing processes in industry. Machines communicate with each other, inform each other about errors in the production process, identify scarce material stocks and reorder. The technological possibilities for linking objects, data and processes may place new demands on everyone involved: optimizing data flows and workflows, networking data and systems with one another, linking tasks and processes [...].
